Your Questions, Answered
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Steel River Customs combines hands-on construction experience with custom woodworking, CNC carving and fabrication. Every project is planned and built individually—not pulled from a warehouse or passed through a factory.
You’ll work directly with Danny, the person designing and building your project. That means honest communication, careful attention to the details and a finished piece made around your space, style and needs.
The goal isn’t to make the cheapest or fastest version possible. It’s to build something personal, functional and made to last.
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Yes. Steel River Customs provides a lifetime warranty on all interior projects against defects in workmanship under normal, intended use.
The warranty does not cover normal wear, misuse, accidental damage, improper care, installation or modifications performed by others, excessive moisture, extreme temperature or humidity conditions, or the natural movement and characteristics of wood.
Outdoor projects and finishes require routine maintenance and are affected by sunlight, moisture and changing weather conditions. Their coverage may vary depending on the material, finish and intended use.
If you ever have a concern, contact Steel River Customs with your order information and clear pictures of the issue. We’ll review it and determine the appropriate next step according to the complete warranty terms provided with your project.
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Size material, dessign complexity, carving and finish all affect price. Starting prices are shown where practical, and the full price a confieried before production.
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No. A photo, rough description or basic measurements are enough to begin.
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For many projects, yes. We will explain what design preparation is needed and whether it adds cost.
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Absolutely. Inspiration photos are useful for showing style and direction. Protected artwork or another maker's exact design may require a different approach.
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Timing depends on project complexity, material availability, finishing and the current schedule. We will discuss the estimated timeline before you commit.
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Most custom projects require a deposit before materials are purchased or production begins. The amount and payment schedule will be included with the quote.
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Many smaller items can ship. Larger work may require local pickup or delivery. Available options are confirmed before checkout or with the quote.
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Local delivery or installation may be available for certain projects and is quoted separately.
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Yes, Business and logo signs, branded pieces, displays, recognition pieces and select custom commercial work are welcome.
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Yes, The website shows examples; it does not define every project we can consider.